INTERNET SALES & MARKETING INC offers the following Returns Policy: Returns will be accepted for a refund (excluding original (seller) acquired shipping charges, insurance and/or handling fees if applicable) if returned back to us within 30 days of receiving the item. YOU MUST CONTACT US WITHIN 3 DAYS of receiving your item for return instructions. The item must be in original condition with all original paperwork, accessories etc. Buyer is responsible for all return shipping charges, safe packaging and insurance. 25% RE-STOCKING FEE CHARGE WILL BE APPLIED to all returned merchandise… You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
INTERNET SALES & MARKETING INC ships most items direct from our facility. If in the event it becomes faster to ship direct from the manufacture, we will do such... Most orders usually ship within 1-3 days after receipt of payment unless back ordered in which we will contact the "BUYER" at once for instructions to proceed... Orders ship either USPS, UPS or FedEx... Larger heavier orders, depending on size and/or weight, will ship LTL Freight... Customs and duties are the responsibility of the International "BUYER".
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce or pound.